We Are Hiring!

Due to our business growth, we are looking for two additional experienced Senior Developers and one Customer Support Analyst.

If you are a Senior Developer and

– Are well-versed in the Amazon MWS and Product Advertising APIs,
– Are an expert on the Amazon Cloud Computing infrastructure (EC2, RDS, AWS, S3, SQS),
– Have a solid foundation in PHP/Laravel,
– Understand machine learning and AI,
– Are a team player, used to work in an international environment where timezones usually work against you
– Can work remotely in a small group of 7 using the industry standard collaborative tools (Slack, Trello, Github and many others)

If you are a Customer Support person and

– Have experience working in a customer-facing role
– Are resourceful, having attention to detail and a readiness to dive headfirst into user issues
– Have genuine curiosity about why things happen and how to fix them, and love getting to the bottom of things
– Have a passion for making sure the customer gets what they need
– Can show demonstrable problem-solving skills, with the ability quickly understand the root of an issue and map out steps to be taken to resolve it
– Can show demonstrable writing skills, with a focus on modifying your tone based on the context (customer’s happiness level, the urgency of the situation, etc.)
– With preferably previous experience with support handing in a startup environment – doing tech support for a product like SellerLegend is very different from working for a run of the mill call centre

Then please get in touch with us at support@sellerlegend.com referencing this post

Colour Therapy For Dashboards

You probably have noticed by now.

We suck at graphic design 

We pride ourselves on having outstanding capabilities when it comes to devising and developing complex functions. However, exquisite UI designs and UI colour co-ordination…?

Nah, that’s not us :

As you may know, we have private label versions of SellerLegend. And some of our private labellers have spent time and effort finessing the look and feel of their SellerLegend versions.

And I must say that when we compare our colour palettes against our white labellers’, we are ashamed of ourselves.

As we cannot legally copy our white labellers’ designs and just paste them into your version of SellerLegend, we decided to outsource the design work to you guys.

If the colour scheme of the app is important to you and the current colour scheme makes you feel ill every time you look at it (sorry), you now can paint the dashboards whichever way you like.

Notice the dashboard tiles have grown a colour eyedropper icon next to the calendar icon, this allows you to choose the dual-tone colour of each tile.

Each of the items on the Dashboard chart legend also has such an eyedropper, and with it, you can change the colour of every constituent part of the daily KPI bars.

If you think this feature was a waste of development time we could have better applied to more useful features, think again.

As we grow more successful in the WL part of our business, customizing the colour palettes to our white labellers’ specification was taking too much of our time. Now they can do it themselves too, without our assistance.

Monthly Storage Fees – Request for Input

A few weeks ago, we committed we would be providing a feature to account for monthly storage fees per ASIN.

We have now started developing this and we have hit a bit of a snag.

The storage fee reports come with an ASIN and an FNSKU alongside the storage charges for one month. So, we can certainly provide a breakdown per ASIN, but when it comes to assigning the cost to a product for product profitability calculations, we need to assign it to an SKU rather than an ASIN.

See the issue?

We can certainly convert the FNSKU to an SKU, that is not a problem. However, in the cases where there is no FNSKU, we are stuck.

Cases with no FNSKU include comingled inventory and inventory where the UPC or EAN numbers are used instead.

How would you folks want to address this?

Period-Based VAT for Europe

We have just deployed the period-based VAT for Europe.

This is to accommodate the use cases where:

– A seller is not VAT registered for a period of time when just starting a new business

– A seller has exceeded the VAT threshold, registers for VAT and starts charging VAT from the date of registration

– A seller changes from the Flat VAT Rate Scheme to the Standard VAT Rate Scheme or vice-versa

– A seller falls below the VAT thresholds and ceases to charge VAT

– The tax authorities change their VAT rate (heard the one about Brexit, Y’all?)

Period-based VAT behaves like period-based COGS, whereby a specific VAT rate is applied to the orders received between the two boundary dates specified in the settings.

There is a setting at the level of the marketplace as a whole, but of course, you can also define a period-based VAT rate at an individual product level, which then overrides the marketplace VAT rate.

The marketplace and product level date ranges are independent. This provides the added flexibility be able to assign overlapping date ranges at the product level. In essence, the date ranges at product level trump the date ranges at marketplace level.

Exposing Sales Ranks of a Product for All Categories and Sub-Categories

We have a new product widget called Categories and Sales Ranks, which will show you all the categories and subcategories your product is ranked for and display their respective BSRs.

Sales Rank info is also visible on every screen where the BSR was originally appearing, like on the Products -> Products List screen and Sales -> Sales Statistics screen among others