by Usama Ahmad | Oct 20, 2017 | New Features
Over the past 18 months, we have had many support tickets questioning the accuracy of our revenue numbers, as they are not matching Amazon’s.
While we have an excellent knowledge base article about the subject, many of you were left incredulous, but were willing to give us the benefit of the doubt. Thank you for your trust.
Many others cancelled their subscription before the end of the trial, giving us the reason that they did not trust our numbers.
With the advent of the P&L report, we are now able to vividly demonstrate why our revenue numbers are (were) not matching SellerCentral’s dashboard numbers.
Below is a screenprint of a medium-sized account P&L Statement. Notice the large uplift in revenue when looking at the P&L over two and a half years of trading.
While we have demonstrable justification, many people will not care to ask why the difference and will just decide to cancel their subscription anyway during their trial. So, we have decided to do something about this.
To be continued ….
by Usama Ahmad | Oct 18, 2017 | New Features
Deployed earlier today, under the menu Sales->Profit And Loss Report.
This is a report based on your settlement periods (Amazon Payments). It, therefore, reports on SETTLED orders.
You can now see settlement amounts across settlement periods. Indeed, you can view any time period and show the results by Day, Week, Month, Quarter, Year, and by settlement period within the time period.
I took the opportunity to take a screen print with our new default skin (not yet publicly available), however, if you preferred the old skin, it will still be available and you can choose your preferred colours.
The Knowledgebase article is being written as we speak, but this screen is quite self-explanatory.
by Usama Ahmad | Oct 8, 2017 | News & Events
Amazon introduced about a year ago a new recurring burden onto sellers using automated systems accessing the MWS API (SL is one of those systems).
It used to be that when you signed-up to an API service provider (like SL), you would grant authority to the provider just once and you were good forever and ever.
Amazon now requires sellers to renew the authorization once a year.
If your SL account has stopped updating, it is very likely because your authorization has expired. In which instance you should see the below message in the My Accounts widget of the Dashboard.
If so, please go to your SellerCentral account and re-authorize SL. Once done, SellerLegend will resume updating and will catch up any data it had missed.
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The detailed procedure is available in the knowledgebase article here.
