by Usama Ahmad | Oct 8, 2017 | News & Events
Amazon introduced about a year ago a new recurring burden onto sellers using automated systems accessing the MWS API (SL is one of those systems).
It used to be that when you signed-up to an API service provider (like SL), you would grant authority to the provider just once and you were good forever and ever.
Amazon now requires sellers to renew the authorization once a year.
If your SL account has stopped updating, it is very likely because your authorization has expired. In which instance you should see the below message in the My Accounts widget of the Dashboard.
If so, please go to your SellerCentral account and re-authorize SL. Once done, SellerLegend will resume updating and will catch up any data it had missed.
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The detailed procedure is available in the knowledgebase article here.
by mgimena | Jul 13, 2017 | New Features, News & Events
Over this coming week-end (July 15-16), we will be retrieving and storing product parent/child relationships in our data base. This is in preparation for full support of product variations.
As a consequence, in the Products List screen, you may temporarily see product rows which only display the ASIN. This will be for a Parent ASIN only and is (temporarily) to be considered as normal.
Next week we will collect all parent product attributes and will be able to show product variations charts. Eventually, we will also provide all current product statistics at the parent level in aggregate form.
So, once again, do not be alarmed if you see rows in products list which only contain ASINs.
by mgimena | Jun 22, 2017 | News & Events
As of this morning, SellerLegend is officially a grown-up!
We have cut it loose and it is no longer on a leash. Now anybody can join, without the need of a prior invite.
SellerLegend has been operating in the ‘By Invitation Only’ mode for the past 12 months. During that time, we have manually sent a total of 747 invites. All by word-of-mouth.
Not a cent spent on advertising.
You gang deserve a heartfelt “Thank You” for your support.
Thank you! Sooo Much …
The by invitation mode has served us well. We wanted to control our growth to make sure that we were not impacting the established subscriber base.
During the period, we only had one noteworthy incident back in February, which was due to a failure of the Amazon PPC API, so we are pretty chuffed about that and confident for the future.
So, the kid has left the family home. May it be prosperous and successful!
by mgimena | Jun 15, 2017 | New Features, News & Events
We are delighted to announce that we have finally launched our SellerLegend affiliate program.
We wanted to make the affiliate program available to you ahead of our migrating from the ‘By Invitation Only’ to the ‘General Admission’ scheme, where anyone will be able to join us without a prior invite.
Coincidental with that transition, we will also move from a flat subscription model at $34.99/mo to a variable, tiered subscription model based on the number of orders per month.
This is long overdue, as the current model unfairly charges the same flat $34.99 to quite a few subscribers with over 30,000 orders a month as we charge subscribers with a mere 250 orders a month.
This dual migration will take effect on July 1st, 2017, however, the affiliate program is effective immediately. This will allow you to promote SellerLegend to your colleagues and friends at the current low cost for the next couple of weeks.
Joining the affiliate program is free and takes 3-4 minutes. Upon joining, you will receive a personalized link to share with your prospects who’d want to join us. If these prospects decide to join, you’ll receive a one-time $30 commission per sale.
If you feel we have been serving you adequately over the past year and that SellerLegend deserves to grow, this is your opportunity to help. The more members join us, the more resources we can align to improve our offering.
We would be very grateful if you would consider joining the affiliate program and giving us a gentle push …Â 
🙂
Here is the link for you to join as an affiliate.
by mgimena | Mar 21, 2017 | News & Events, Service Alerts
Last night, we exceeded one Billion (with a capital B) keywords in our PPC Search Terms database and we are currently reorganizing the files to cope with more.
The reorganization started this morning at 07:00 AM UTC and we expect it to take most of the day. So meanwhile, the PPC functionality is not working at best or unreliable at worst.
We do apologize for the inconvenience this may cause you.
by mgimena | Feb 28, 2017 | News & Events, Service Alerts
Amazon’s web hosting services are among the most widely used out there, which means that when Amazon’s servers go down, a lot of things go down with them. That appears to be happening today, with Amazon reporting “high error rates” in one region of its S3 web services, and a number of services going offline because of it.
Trello, Quora, IFTTT, and Splitwise all appear to be offline, as are websites built with the site-creation service Wix; GroupMe seems to be unable to load assets and Alexa is struggling to stay online, too. Nest’s app was unable to connect to thermostats and other devices for a period of time as well.
Isitdownrightnow.com also appears to be down as a result of the outage.
There’s no estimate on when service will be restored, but Amazon says it is “actively working on remediating the issue.”
SellerLegend is hosted in the US West (Oregon) region, and currently, only the US East (Virginia) region is affected by the failure. So we should not be impacted.
Except …
It is impossible to know whether Amazon internal services are affected (for example some portions of the MWS API).
Rest assured that SellerLegend is designed with resilience and recoverability in mind. Even if Amazon goes down, we expect SellerLegend to auto recover when they come back up.
Bear in mind you MAY be experiencing issues with SellerCentral as well. At this stage, the Amazon catalog website is not known to be impacted, so this event should not adversely affect your sales.
