Due to our business growth, we are looking for two additional experienced Senior Developers and one Customer Support Analyst.
If you are a Senior Developer and
– Are well-versed in the Amazon MWS and Product Advertising APIs,
– Are an expert on the Amazon Cloud Computing infrastructure (EC2, RDS, AWS, S3, SQS),
– Have a solid foundation in PHP/Laravel,
– Understand machine learning and AI,
– Are a team player, used to work in an international environment where timezones usually work against you
– Can work remotely in a small group of 7 using the industry standard collaborative tools (Slack, Trello, Github and many others)
If you are a Customer Support person and
– Have experience working in a customer-facing role
– Are resourceful, having attention to detail and a readiness to dive headfirst into user issues
– Have genuine curiosity about why things happen and how to fix them, and love getting to the bottom of things
– Have a passion for making sure the customer gets what they need
– Can show demonstrable problem-solving skills, with the ability quickly understand the root of an issue and map out steps to be taken to resolve it
– Can show demonstrable writing skills, with a focus on modifying your tone based on the context (customer’s happiness level, the urgency of the situation, etc.)
– With preferably previous experience with support handing in a startup environment – doing tech support for a product like SellerLegend is very different from working for a run of the mill call centre
Then please get in touch with us at support@sellerlegend.com referencing this post