There’s Good News And There’s Bad News

The bad news is that, for a few days, you MAY experience a degradation in your online response times.

The good news is that this is for TWO good causes:

  • We have decided to collect your Monthly Valuation Reports for the past 13 months, rather than from just – at best – April 2016.
    • The rationale for that is that this report is useful for tax year end and your company tax year end can be at any time in the past 12 months.
    • This now requires us retrospectively to go back to Amazon and request and process those reports for a longer period of time, thus adding an extra burden to the servers while we do that.
  • Getting us closer to a ‘Hey, Amazon, gimme my money back’ facility, we are ready to deploy a new screen which will show you all your reimbursements
    • Since you can request a reimbursement for up to 18 months ago, we need to request all that data from Amazon as well and process it.

These two processes will add some load to our servers. We looked into temporarily getting an additional server for this, but we concluded that this would not alleviate matters as we still would end up hammering the database, which is where the bottleneck is.

We apologize if this causes you inconvenience, but, remember, this is only temporary.